In this industry, higher rates usually mean higher quality. Just as the best athletes get the highest wages, the best transcriptionists are going to work for companies that pay them the best rates, and that means higher quality work. At Atomic Scribe, our biggest rule is that all of our work must be high quality. If it’s not, we’re going to transcribe it again until it’s as close to perfect as it can be. Because if it’s not, then what’s the point of spending your money on it?
With the advent of low-rate companies like Rev, quality in the industry has been declining in recent years because low rates = low pay = low quality. So Rev increasing their rate is a welcome reprieve, where finally workers are seen as vital to a company’s success. But customers need to do their part, too. Demand high quality, pay fair rates, and call out injustice in the workplace.