We are in a new world now. Before, there was one option: have your audio or video transcribed by a real, live human. And hopefully have a second transcriptionist proofread for accuracy! But now AI has entered the fray, and it’s fast becoming a staple in the industry.
And guess what? That’s not all bad. We use AI ourselves for certain audio. But most of our audio is still both transcribed and edited by people, so as to preserve confidentiality and accuracy.
However, the biggest businesses in the industry usually use AI to auto-generate a transcript and then have an overseas worker edit the transcript, in an effort to save both time and money. That way, they can pay the freelancer a proofreading fee and not a transcriptionist’s pay (if that’s even a fair pay in the first place, which is rare).
So how do you know what’s right for you? Well, if you have audio that you don’t mind if the audio is used to hone the AI (like a podcast that’s going to be public anyway), then this is probably okay for you. You should also make sure your audio is clear, with no background noise, only one or two speakers, and no heavy accents. AI is still not to the point where it can take on heavy-duty files, and many low-paid, non-English speaking transcriptionists aren’t as well.