Terms of Service

AtomicScribe.com (“Atomic Scribe,” “we,” “us,” “our”) provides its transcription, translation, content writing, editing, and proofreading services to you (“Client”) through its website (“Site”) and through its related services (“the Service(s)”).  We reserve the right, at our sole discretion, to modify or replace these Terms and Conditions by posting the updated terms on the Site. Your continued use of the Site after any such changes constitutes your acceptance of the new Terms and Conditions.

Please review this Agreement periodically for changes. If you do not agree to any of this Agreement or any changes to this Agreement, do not use, access or continue to access the Site, or discontinue any use of the Site immediately. You can accept the Terms by using the Services.

Last Updated: November 14, 2015

Services

Atomic Scribe provides transcription, translation, content writing, editing, and proofreading services.

Registration: You may be required to register for an account on the Site in order to access Services. Registration data and certain other information about you are governed by our Privacy Policy. If you are under 13 years of age, you are not authorized to use the Service, with or without registering. In addition, if you are under 18 years old, you may use the Service, with or without registering, only with the approval of your parent or guardian.

Security: You are responsible for the confidentiality of your username and password. Atomic Scribe will not provide this information to third parties, as outlined in the Privacy Policy.

Account Deletion: At any time you may delete your account by contacting info@atomicscribe.com and requesting deletion. If done, Atomic Scribe is not responsible for maintaining any files you have uploaded to the site or for any Services we have provided to you.

General Practices Regarding Use and Storage: All content uploaded by you to our server and all content available to you for download related to Services will be deleted from our server after 60 days of order submission. Atomic Scribe is not responsible for any loss of work related to Services after 60 days.

User Conduct: You are responsible for all content uploaded to the Site. All illegal content is strictly prohibited and may result in deletion of your account if uploaded to our Site. Additionally, illegal content e-mailed to Atomic Scribe is also prohibited.

Fees

To use our Services, all Clients are required to pay the full invoice amount before the Services are delivered to you, unless an agreement has been reached between Atomic Scribe and the Client. If payment is late, you understand and accept that Atomic Scribe may charge a 15% late fee.

You agree and understand to the rates on the Site and any agreed rates after the order is submitted.

Client understands that transcription rates are per audio minute (or per page for text to text services) and that if the duration is higher than labeled, you are still responsible for paying for the full duration to be transcribed. You understand that if the duration of the file is higher, the total amount due will increase.

Audio Quality

Atomic Scribe reserves the right to refuse any work not meeting minimum technical requirements with regards to sound quality. If Client requests that Atomic Scribe still attempt to create a transcript of audio, client agrees to be charged in addition to the regular account-type rates.

You agree and understand that your transcript may not be 100% accurate. You understand that there are no transcript quality guarantees on files submitted as “difficult” audio quality. If work is not to your standard, you understand that you must contact Atomic Scribe within 14 days of receiving the content.

Refusal of Service

We reserve the right to refuse, cancel or suspend service, of any client at our sole discretion.

Indemnity

You agree to indemnify and hold Atomic Scribe harmless from any claim or demand, including reasonable attorneys’ fees and costs, made by any third party due to or arising out of content you submit, post, transmit or otherwise make available through the Services, your use of the Services, your connection to the Site or Services, your violation of the Terms, or your violation of any rights of another. You also agree to indemnify and hold Atomic Scribe harmless from any liability or damages resulting from the use of content provided through the services or on the website, regardless of whether such information was provided by Atomic Scribe or a third party.

Limitation of Liability

Atomic Scribe shall not be responsible for any claimed damages, including any direct, indirect, incidental, special, consequential, or exemplary damages, which may arise from the free use of Company’s website and services. Atomic Scribe shall not be responsible for any claimed damages, including any direct, indirect, incidental, special, consequential, or exemplary damages, which may arise from Company’s servers going off-line or being unavailable for any reason whatsoever. Furthermore, Atomic Scribe shall not be responsible for any claimed damages, including any direct, indirect, incidental, special, consequential, or exemplary damages, resulting from the corruption or deletion of any data from Company’s servers. All damages shall be limited to the total amounts paid to Atomic Scribeby the client.

Violations

Any violations of these Terms and Conditions should be referred to info@atomicscribe.com. All complaints will be investigated promptly. Failure to follow any term or condition will be grounds for immediate account deactivation.

Disclaimer

Atomic Scribe cannot be held liable for system down time, crashes or data loss. We cannot be held liable for any predicated estimate of profits which a Client would have gained if their site was functioning. Atomic Scribe holds no responsibility for the use of our Clients’ accounts. Failure to comply with any terms or conditions will result in the automatic deactivation of the account in question. We reserve the right to remove any account, without advance notice for any reason without restitution.