Pricing for Transcription Services
We offer several tiers of pricing not to confuse you, but to offer you the best service available for each tier. If you ever have a question about pricing, please reach out to us and we can give you a more specific quote. We promise our main concern is to offer you the highest value possible for your money. An explanation of the different turnaround times (standard, discounted, and rush) is below.
$1.00/audio min for all files
1-3 Speakers: IDIs, Lectures, Etc.
Standard: $1.50/audio min
Discount: $1.25/audio min
Rush: $2.25/audio min
4+ Speakers: Focus Groups, Conferences, Etc.
Standard: $1.75/audio min
Discount: $1.50/audio min
Rush: $2.50/audio min
Spanish transcription (no English): Starting at $3.50/audio min
Spanish to English: Starting at $9.00/audio min
English to Spanish: Starting at $9.00/audio min
These are all optional add-ons to your order. No add-ons will be applied unless discussed with you before work on your project has begun.
Difficult Audio: + $0.35/audio min
Strict Verbatim: + $0.25/audio min
Speaker ID (4+): + $0.50/audio min
Timestamping: + $0.25/audio min
Human-Powered vs. Automatic
We offer two kinds of transcription: human-powered and automatic. Automatic transcription is $1 per audio minute. In this process, AI software generates a transcript that is roughly around 60% accurate. We then have a human transcriptionist listen to the file to fill in the blanks and fix errors. NOTE: This service uses a third-party company, so we suggest not using for sensitive or confidential files.
Currently this service is only available for files that meet these requirements:
- Two different speakers maximum per file.
- Clear audio with no background noise.
- No heavy accents.
Human-powered transcription is used on other files that do not meet the criteria for automatic transcription. If you are unsure what service your files are best for, please feel free to send them to us to preview. We will get back to you quickly with an estimate for your project.
Edited vs. Strict Verbatim
Unless given specific instructions, our default format for all files is edited verbatim. This means that all words are captured except for nonverbal utterances (example: “um”, “uh”), stutters, and unnecessary words like “you know” and “like”. The reason we exclude these is to make the transcript easier to read without altering the meaning. Strict verbatim instead captures every word and sound.
Here’s an example:
Strict verbatim transcription: “Um, I don’t think so. I mean, like okay she said okay, but I don’t think she wants to go, you know?”
Edited verbatim transcription: “I don’t think so. I mean, she said okay, but I don’t think she wants to go.”
We do provide strict verbatim services at an added fee of 25 cents per audio minute.
We can transcribe in any requested format, but we do offer a standard format for all clients. For an example, please click here.
Speaker ID is accurately identifying who is speaking in a transcript. For files with 2 speakers, we offer free speaker ID services. For 3 to 5 speakers, there is an added 25 cents per audio minute fee. For files with 6 speakers or more, the additional fee is 50 cents per audio minute.
If you have video that shows who is speaking, we are likely to discount this fee somewhat. This is on a case-by-case basis, so please contact us for more specific help.
We offer 3 turnaround times:
- Standard: 3-5 business days
- Discounted: 1-2 weeks
- Rush: 1-2 business days
Please see the pricing table above for how turnaround time affects rates. We are committed to meeting all deadlines. If we believe a deadline cannot be met, this will be communicated to you within 12 hours of an order being submitted.
Pricing Rounded Up Per Minute
As we charge per audio minute, we round up to the nearest audio minute for pricing. For example, an audio file that is 42 seconds long but would be charged as being one minute of audio.