Here’s Why Automatic Transcripts Need to Be Edited

Here’s Why Automatic Transcripts Need to Be Edited

Here’s Why Automatic Transcripts Need to Be Edited 5184 3456 Atomic Scribe

Atomic Scribe’s $1/minute automatic transcription option has been a huge hit with both our new and returning clients. Using AI often gets transcripts back quicker and allows us to work more efficiently.

But our service is not strictly automatic. The $1 rate also includes a transcriptionist looking over the AI-generated transcript to make corrections and to get as close to 100% accuracy as possible.

Here’s why that step is so necessary.

AI Can’t Handle Difficult Audio

Very, very few files are perfectly transcribed by AI. In fact, we would claim we’ve never seen automated transcription have 100% accuracy.

The biggest issue is that even with clear audio with a single speaker, there is still a variety of dialects, slang word, accents, and background noise that impact automated transcription quality. Luckily, these things are easily fixed when the editor goes through the AI-generated transcript, but it does show that AI cannot be completely relied on currently.

Atomic Scribe is committed to paying our transcriptionists fair rates for their hard work, and we’re determined to keep the human element as the backbone of our company.

A human editor can catch not just words being spoken, but context. AI has trouble with words that sounds similar. For example, a speaker may say “He is a minor” to indicate a youth, but the AI transcribes it as “He is a miner” as a profession. Imagine how much something like that can change a transcript’s meaning!

AI also has difficulty with proper nouns, such as names of companies or places. But don’t worry – these are all things that human editors can easily fix.

Variety of Speakers

One big flaw with automatic transcription we’ve noticed is the inability to handle speaker identification. Even for audio with a woman with a high-pitched voice speaking to a man with a deep voice, AI can sometimes get confused. We’ve seen instances where AI has identified 5 people speaking throughout a transcript when there were clearly only two speakers in the audio.

That’s something that can be very confusing for clients, so it’s another reason why human editors are so important. While computers haven’t mastered differentiating voices yet, we can confidently say that Atomic Scribe transcriptionists have.

“We are growing as a result of improved technology, and we hope you continue to grow with us. We promise our devotion to high-quality services will only be enhanced by this new offering.”

“We are growing as a result of improved technology, and we hope you continue to grow with us. We promise our devotion to high-quality services will only be enhanced by this new offering.”

Grammar and Formatting

Lastly, you must edit your automated transcripts for readability. Even if the AI gets every word right, there are likely mistakes with sentence structure and punctuation. We find that this is actually the area our editors do the most work, as automated transcripts are often riddled with formatting errors.

AI also won’t account for a specific format or template you may prefer for your transcript. That’s something a transcription company will work with you on so that your transcript looks exactly as you want.

Without Editing

Using IBM Watson without human editing, this transcript has 31 errors in a minute-long audio clip.

With Editing

Atomic Scribe has fixed all errors. The transcript is now readable, correctly punctuated, and 100% accurate.

In Summary

Automatic transcription is a huge benefit for some audio and video files, as it saves the transcription company time and it saves the client money. However, the human element is still necessary. Without it, the accuracy and readability of the transcript is not of the highest quality.

So, if you order AI-generated transcription, make sure human editing and proofreading is part of the service. It is necessary in order to get the quality you deserve.

Atomic Scribe

Atomic Scribe provides high-quality business services for all markets and sectors. Human-powered. Professional. Personal.

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