“Virtual groups can cut down on costs and traveling and improve participation and diversity.”
– Kathryn Burtner, Atomic Scribe
“Just as the best athletes get the highest wages, the best transcriptionists are going to work for companies that pay them the best rates, and that means higher quality work.”
“We suggest building a relationship with a business or freelancer that you get to know, can hold accountable for their work, and that you trust.”
“It’s imperative to be able to reach as many people as you can with your business. So instead of waiting for a huge percentage of the population to learn English, isn’t it more efficient to translate your materials into popular languages?”
“Atomic Scribe was a joy to work with. Kathryn kept me updated on progress so that I didn’t have to worry about files being sent back late. Instead, everything was well on time and extremely high quality. 100% value for the money!”
– The Client
Transcripts make audio and video available to the Deaf and hard-of-hearing.
With the text available on your site, Google and other search engines will promote your podcast in the search results more heavily.
Sometimes we’re not as clear as we hope to be. Providing a transcript for your listeners ensures they can go back through your work after or while they listen.
Our slogan at Atomic Scribe is “Human-Powered. Professional. Personal.” Those are the three pillars of our business, and it speaks to our number one concern: building a relationship with our clients so that we can better suit their needs.
A lot of businesses these days are moving away from this model thanks to the internet, especially in the language services industry. It’s more efficient for a transcription company to put their order form online, send out the work to transcriptionists through email, and then send the work back to the client, all without speaking to the client or workers personally. This saves time so that the company can work more on increasing sales.
We don’t like to do that at Atomic Scribe, but we’re not antiquated either. We use an online client portal to accept orders, list invoices, send files, and more, but we also interact with our clients as soon as an order is submitted and throughout the duration of the project. This helps us figure out the client’s needs, see how they prefer things done and customize their project to what works best for them. It’s a mix of technology and personalization that ensures we provide the best service we can for each individual client.
Because as much as technology can be de-humanizing, each client is different from every other client, and a language services company needs to spend the time to notice that and deliver tailor-made work. Treating clients as people and not a number in a sea of orders is key to attaining maximum quality and creating a lasting understanding between partners.